How it works
First name, age, and a few things Santa should "magically" know.
Pick the occasion, length, story and topics. Listen first.
Ring now or schedule it. It rings even on the lock screen.
Write down what they wished for. Mark gifts as bought.
Questions
How much does it cost?
Your first call is free when you sign in with Apple. After that you can buy packs of calls inside the app. Replaying a call you already made is always free, and calls don't expire.
The scheduled call didn't ring.
- Make sure notifications are on: iPhone Settings › Call Santa › Notifications.
- Allow Time Sensitive notifications so the call can ring through Focus and Do Not Disturb.
- Turn the ring/silent switch to ring and turn the volume up. On silent, the phone only vibrates.
- Tap the notification to answer. Santa's incoming call opens right away.
Santa talks over my child, or waits too long.
Santa listens for when your child starts and stops answering. In a noisy room, go to Settings in the app and set Hearing to "Loud voices only". If he doesn't notice quiet answers, choose "Soft voices too". You can also switch listening off, and Santa will pause for a few seconds instead.
Is my child being recorded?
No. During a call the app only measures how loud the microphone is, to know when your child has finished talking. Nothing your child says is recorded, saved or sent anywhere. See the privacy policy.
Where are my child's details stored?
On your iPhone. Your kids, wishlists and call history are kept on the phone, not on our servers.
Can I get a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com. If a call didn't work, email us and we'll help.
How do I delete my account?
In the app, open Settings › Delete my account. This permanently deletes your account and any unused calls. You can also choose to erase your kids, wishlists and call history from the iPhone. Or email us and we'll delete it for you.