Call Santa ("the app") is published by Arjan Qema ("we", "us"). This policy explains what information the app uses, where it goes, and the choices you have. Contact: arjanqema@gmail.com.
Information kept only on your iPhone
- Children's first names, ages, and anything you type about them (for example a pet's name, a good deed, things they love, gift ideas).
- Wishlists and call history.
- Your app settings.
This information is stored on your device and is not sent to our servers as part of your account. Deleting the app removes it.
Information on our servers
- Your account. When you sign in with Apple, we receive an anonymous account identifier from Apple. We don't ask Apple for your name or email address. If Apple shares an email address anyway (for example a private relay address), it is stored with your account and used only to run it.
- Call credits and purchases. How many calls you have, when calls were used, and App Store purchase records (the product, Apple's transaction ID and the date). We never see your payment details. Apple handles all payments.
- Call records. The date of each call and how much new audio it needed. These records contain no information about your child.
Making Santa's voice
To make a call, the app sends the sentences Santa will say to our server, which turns them into audio using our voice provider, ElevenLabs. These sentences can include your child's first name and the details you typed. The finished audio clips are stored on our server and on your iPhone so calls can be replayed. Stored clips are not linked to your account. A clip that hasn't been used for 60 days is deleted. ElevenLabs processes the text to create the audio under its own terms and privacy policy.
Microphone
If "Wait for my child to answer" is on, the app uses the microphone during a call only to measure how loud the room is, so Santa knows when your child has finished answering. The sound itself is never recorded, saved or sent anywhere. You can turn this off in the app's Settings or in iPhone Settings.
Notifications
Scheduled calls use local notifications on your iPhone to ring at the time you choose. They are created on your device; we don't send push notifications.
Children's privacy
The app is meant to be used by parents and guardians. Children don't create accounts or enter information. The parent decides what Santa says. We don't knowingly collect personal information directly from children, and we don't use any child's information for advertising, profiling or any purpose other than making the call the parent asked for.
What we don't do
- No advertising and no advertising IDs.
- No tracking across other apps or websites, and no analytics services.
- We don't sell or rent anyone's information.
Service providers
- Supabase: hosts our database, accounts and audio files (United States).
- ElevenLabs: turns Santa's sentences into speech.
- Apple: Sign in with Apple and App Store purchases.
Keeping and deleting information
Account information is kept until you delete your account. You can delete it at any time in the app under Settings › Delete my account, which permanently removes your account, call records and unused calls from our servers. So that the free first call can only be used once, we keep one scrambled code (a one-way hash) showing that an Apple ID has already had its free call. It cannot be turned back into your Apple ID and is not linked to anything else. You can also email us to ask for deletion or for a copy of the information we hold about you.
Security
Information is sent over encrypted connections. Our database only lets each account read its own records, and audio files are only available through short-lived private links.
Changes
If we change this policy, we'll update this page and the date at the top. Important changes will also be shown in the app.
Contact
Questions or requests: arjanqema@gmail.com.